Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. With this Privacy Policy (“Policy”), we explain how Innera Labs LLC collects and processes your information and personal data, the protection and privacy, and data security measures implemented, including your rights.

This Policy is applicable to the app, website, and social media platforms owned by FullSearch (collectively “FullSearch / Services / App”).

Your access and use of FullSearch is governed by this Privacy Policy and Terms of Use (“Terms”). The Terms apply to the definitions within this Policy and the provisions not included in this Policy. We recommend you review the Terms of Use to be informed about the definitions, functions, and features of FullSearch.

By accessing or using FullSearch, you agree to the collection and use of information and personal data in accordance with this Policy, and that you have reviewed and understood the processing of your information and personal data, including your rights. If you do not agree with the Terms or Privacy Policy, please do not use the Website and/or the Services offered by FullSearch.

2. Collection of Information and Processing Purposes

We may collect the following information and personal data when you access FullSearch, or otherwise utilize (“use”) the Website and/or the Services:

• IP address, logs, device type and name, operating system, type and date of subscription: These data are processed for the purpose of ensuring the functionality of the platform, crash and error detection, conducting technical analysis, and carrying out activities in accordance with the legislation and technical data security.
• Subscription plan, billing cycle, billing information, payment method: This data is processed for the purpose of managing the subscription plan, billing, planning and offering new plans, and providing and improving the services. No credit card information is directly collected or stored by us.
• Search Data: Information you actively enter into the platform (such as names, emails, phone numbers, or other search terms) to utilize our search and data cross-referencing services.

3. Cookies

A cookie is a small text file stored on the user’s device by a website to collect information about their browsing activity. We use two categories of cookies:

• Technical & Functional Cookies: Technical cookies, which are essential for a website’s basic functions, and functional cookies, which enhance the user experience by remembering preferences and settings. Together, these cookies help improve app and website performance and personalization. Please note that this category is automatically processed as you access and use the platform.
• Targeting & Performance Cookies: Performance cookies collect data on user interactions with a website, helping us optimize functionality and improve the user experience. Targeting cookies track user behavior across sites to deliver personalized ads, features, and enhance marketing effectiveness.

Blocking and Disabling Cookies

You may set your browser to block cookies and similar technologies, but this could prevent our website from functioning properly, limiting your access to features and services. Blocking cookies may also erase saved information, such as login details and preferences. Each browser offers different methods for managing cookies. Please note that disabling a cookie does not remove it; you must manually delete it from your browser.

4. Marketing Data

This data is processed for analyzing customer interactions for improved performance and new features, targeting ads, enhancing personalized customer support, facilitating account management, and providing insights for product development. The processing purposes also cover sending newsletters and updates about our services. Processing of data in this category is subject to user consent.

5. Payment Methods

FullSearch only collects the subscription plan, billing information, payment method, and billing cycle. Through this, we offer plans and services to the user. Your sensitive credit card information is processed exclusively by the third-party payment service (Merchant of Record) available on the app, and we do not collect or store any such information.

6. The Information Disclosed by Users

Within the scope of the data minimization principle adopted in accordance with the GDPR and LGPD, FullSearch takes care not to process any data other than what is strictly necessary for the application. Data that is not included in the app but is shared through contact or other means is deemed to be disclosed by users and is protected within the scope of relevant legislation.

7. Age Restriction

Age Restriction: FullSearch is not intended for users under the age of 13. If you are under 13 years of age, please do not use or access the Platform at any time or in any manner. By using FullSearch, you affirm that you are over the age of 13. FullSearch does not knowingly collect information from children under the age of 13 in accordance with the Children’s Online Privacy Protection Act ("COPPA").

8. Sharing of Information

Your personal data will not be sold, traded, or otherwise transferred to third parties for obscure commercial purposes. Your data may be transferred for the reasons explained below:

• Cloud and Mail Service Providers: We may share your data with cloud service providers for data storage and mailing services to send communications and related updates.
• IT, Hosting and Payment Service Providers: We use payment service providers for users to make subscription plan payments. We do not access or process your credit card information.
• Advertising Partners: We may share your IP address with advertising partners to deliver more relevant advertisements to you.
• Legal, Tax and Financial Consultants: We may share your data for professional advice related to our operations, limited to what is strictly necessary.
• Legal Authorities: We may disclose your personal data to legally authorized public institutions in compliance with applicable laws, regulations, or judicial decisions.
• Anonymized Data: We may use anonymized search and traffic data for analytical purposes and to optimize our search engines.

9. Storage of Information

• Retention Period: We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with legal storage periods.
• Access Control: Access to your personal data is restricted to authorized personnel who require this information to perform their job responsibilities.
• Data Destruction and Anonymization: When personal data is no longer necessary, we will securely delete, destroy, or anonymize it.
• Limited Search History: The user's search history is strictly private, linked to the account that generated it, and can be deleted by the user at any time.

10. Security Measures

We take the security of your personal data very seriously and implement measures to ensure protection as per the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (LGPD). Our key principles include encryption, access controls, regular security audits, and data minimization.

While we strive to maintain a secure digital environment, no system is 100% foolproof. We encourage users to take their own precautions, such as using strong passwords. In the unlikely event of a data breach, we will promptly inform the affected users and competent authorities.

11. Corporate Affiliates and Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of FullSearch or Innera Labs LLC. Any information relating to you that is provided to our corporate affiliates will be treated in accordance with the terms of this Privacy Policy.

12. Rights Under GDPR & LGPD

The GDPR (European Union) and the LGPD (Brazil) establish a comprehensive framework for the protection of personal data. Users have the following rights:

• Right to Access: Obtain confirmation and access to personal data being processed.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of personal data under certain conditions (right to be forgotten).
• Right to Restrict Processing: Request limitation of data processing in specific situations.
• Right to Data Portability: Receive personal data in a machine-readable format and transfer it to another controller.
• Right to Object: Object to the processing of personal data, especially for direct marketing.

To exercise these rights, users must send an email stating the right they wish to enforce, along with their name and contact details to our support team.

13. California Residents (CCPA)

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect, use, and share, as explained above. If applicable, you may exercise rights such as the Right to Know and Access, Right to Equal Service, Right to Delete, and the Right to opt-out of the sale of your Personal Information. We do not sell personal information of our users under any circumstances.

14. Updates to Privacy Policy

We reserve the right to update this privacy policy at any time to reflect changes in our practices, legal obligations, or operational needs. Any updates will take effect immediately upon posting. Continued use of the platform after such updates constitutes acceptance of the revised policy.

15. Contact

This privacy policy constitutes the entire understanding between you and us regarding the collection, use, and protection of your personal data. If you have any questions or concerns, please contact us at: